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Synthesis map illustrating the design team findings and diagram of the final design proposal. The evidence supporting the design proposal came from a literature scan, expert interviews, and a series of low and high involvement workshops.
Workshop template with a personae of someone who has suffered a stroke, based on interviews with stroke survivors and caregivers. The design team used four of these templates not only to center workshop discussion around the person who needs care mo
Illustration depicting a system overview of the “coordinators” (volunteers or hired staff) who serve as links between the hospital, the community, and primary caregivers (local physicians). These coordinators match with a person recovering from stro
Early individual system prototypes based on major needs revealed through literature, interview, and workshop research.
Refined and consolidated prototypes, based on a short feedback workshop. These served as the backbone for the final systems proposal.
Me whiteboarding during a design team brainstorm and mind map.
Design team whiteboarding of the intricacies making stroke care complex, as well as the value of using design to tackle the complexities.
Design team whiteboarding to distill the direction and timeline of our project.
Simple templates with feedback stickies gathered during quick office visit interviews that we called “Quick Chats”. Nurses, social workers, and other in-hospital experts have limited time, making multiple sit-down workshops challenging to plan. To c
Image of participants mind-mapping at the main workshop, which lasted for 1.5 hours and contained many activities. We had to be extremely efficient with our time, and the time generously given by our in-hospital participants, but were able to gather
Participants filling out solution stickies, brainstorming during the main workshop. During this rapid fire ideation, we gave participants prompts every few minutes to gather their expert opinions.
Image of a mind map from the main workshop, with the name of the group’s Persona in the center. The Personae served as an anchor for all activities. If participants ran out of ideas based in their own experience, they could always try to empathize w
Amalgamation of each group’s mind map, showing issues faced by people recovering from stroke, potential solutions, and system barriers that could be addressed by design intervention. The design team used this document for thematic analysis and tally
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